This blog was disabled two weekends ago... kaput. Replaced by a sign in box for a trial site. It was like turning my corner to see my window shades drawn and a big for sale sign on the lawn. And, yeah, why was it gone for two days, and why has it been on again, off again since then?
Have you ever had one of those days, weeks, or months when everything you do requires dealing with or fixing ten other problems? Have you forgotten one of a hundred thousand passwords at the cash machine, dialing into your voice mail, unlocking your phone, attempting to read your email or - the latest - to access your medical records? If you've forgotten your password, chances are a popup box indicates that a reset code will be emailed to an account that you haven't accessed since before the turn of the century. So first you'll need to reset that baby.
I hear some of you: Drink the damned Kool Aid already. Subscribe to an online password manager! Why fight the system?
We all agree that passwords are an unmanageable necessity in the Age of Convenience. And sometimes it seems the more we depend on computers to save time and simplify our lives, the more complicated life is.
I've gotten the notices regarding department stores credit cards alerting us that their credit card system was hacked. We've received a free year of identity theft protection (two now). So here's my daunting reservation about online password managers: Does one store all their dang complex passwords in one digital location to get hacked all at once? Okay. Where was I?
So why was my account disabled?
First, my credit card on file with Moonitude's host changed and the auto renewal didn't process, I saw the red flag email, but I procrastinated dealing with the whole password thing for starters. Then, while I was busy doing anything that didn't necessitate an electronic labyrinth, it shut down. Poof.
Now I had to deal... and deal, and deal...
When I finally got into the billing section to update the credit card, here's how the page appeared, not too bad. Fairly harmless. Ah, let's see... where's the "make payment now" button?
I visited every link on the page to update my credit card information. Nothing. The longer I looked at it, the worse the page was.
I emailed support and asked how to reinstate the account when there's no place to enter the credit card information. I clicked through all the links again.
I scrolled... and there the hell it was...
I'd like to say that it was all fixed, but no, because Upgrade doesn't mean the same thing as Renew. But it didn't say drop dead either, and, hey, sometimes that's good enough. There are things to fix, but heck here we are again, able to communicate.
So we're back! The next post will be the one I planned to write two weeks ago! Meantime, I'll add this to my personal slogans: CALM DOWN and KEEP SCROLLING!